For US visas our role is deliberately focused: we complete and submit your DS-160 accurately and we book your interview appointment at the US Embassy in Nairobi. From the interview onward the process is yours to carry - most clients attend and proceed on their own, and we prepare you for it beforehand. The visa turns on that interview, not on the paperwork. Under section 214(b) every applicant is presumed to be an intending immigrant until they demonstrate otherwise, and the consular officer typically has only a few minutes to reach that conclusion.
Where to find us
Neehari Global Limited
One Africa Place, Waiyaki Way, Westlands
Nairobi, 00100
Kenya
Our map is at the bottom of every page.
Who this service is for
We handle usa visa application for a wide range of travellers, and the right approach differs considerably between them. A salaried employee with a five-year employment history and a self-employed trader with no payslips need entirely different files, even for the same destination on the same dates. If you recognise yourself below, we have done this many times before.
- B1/B2 applicants travelling for tourism, family visits or business
- Applicants attending conferences or professional training
- Students preparing for an F1 interview
- Travellers renewing a visa that has recently expired
- Applicants previously refused under 214(b)
How long it takes
Once your DS-160 is submitted and the visa fee paid, you book an interview at the US Embassy in Nairobi. Appointment slots are typically available from around three months after payment, though this moves with demand. Once the interview takes place a decision is usually given the same day, with administrative processing possible in some cases, and the passport is returned within days of an approval.
The binding constraint for the US is interview availability at the Embassy in Nairobi rather than any document turnaround. We book the earliest date the embassy releases for your category, and we tell you honestly what is realistic before you commit to travel. If your dates are tight, plan around first-available appointments commonly sitting a few months out.
How we handle your application
- Free consultation. We confirm the right visa class for your trip and set realistic expectations, including the likely wait for an interview date.
- DS-160 completion. We complete and submit your DS-160 and lodge the confirmation, checking every entry against your stated travel purpose - the form is read back to you at the interview, so accuracy here matters.
- Fee and appointment. Once the MRV visa fee is paid, we book your interview at the US Embassy in Nairobi on the earliest workable date the embassy releases - see appointment booking.
- Interview preparation. We prepare you for the questions you are likely to be asked for your travel purpose, so you can answer briefly and truthfully on the day.
- Your interview. You attend the interview and proceed from there. The consular officer advises the next steps on the day, and on approval your passport is returned with the visa. Most US clients handle this final stage themselves.
What the mission is actually deciding
Almost everything written about US visas online focuses on documents, and the documents are the least decisive part. The interview at the Embassy in Nairobi frequently lasts two to four minutes, and in most cases the officer has reached a view before you have finished answering the second question. Section 214(b) puts the burden squarely on you: every applicant is presumed to intend immigration until they show otherwise. What overcomes that presumption is a coherent, specific, unhesitating account of your own life and your own trip. Applicants fail by rambling, by reciting answers that sound coached, or by being unable to say plainly where they will stay and who is paying. Preparation here means being able to describe your circumstances naturally and briefly - not memorising a script, which officers identify immediately.
After the decision
A 214(b) refusal is a finding about that day, not a permanent bar, and there is no mandatory waiting period before reapplying. There is, however, no point reapplying until something material has genuinely changed - a new job, a completed qualification, a property purchase, a strong new travel history. Reapplying unchanged simply repeats the outcome at your own expense.
Why applying from Nairobi is different
Most of the guidance you will find online about usa visa was written for applicants in Europe or North America, and it quietly assumes things that are not true here. It assumes appointment slots are available within days. It assumes a salaried applicant with a payslip. It assumes a long personal travel history already sitting in the passport. For a great many Kenyan applicants none of those hold, and a file built on that advice will be missing exactly the evidence a consular officer covering this region is looking for.
What actually works from Nairobi is documenting the things that are true about your life rather than mimicking a template: a business rather than an employer, family and property here rather than a long stamp collection, regional travel history rather than European. We build files around that, and we do it for clients across the city - from Lavington to Gigiri and Upper Hill.
Is this the right category for your trip?
The USA has no equivalent of the Schengen shared visa, and a US visa gives you no rights elsewhere. Note also that a valid US visa can affect eligibility for certain other countries' simplified entry schemes - worth checking if you are routing onward.
What you pay, and what it covers
There are two separate costs in any visa application and it is worth keeping them apart. The first is the mission's own visa fee, plus any visa centre service charge and optional priority fee. That money goes to them, is set by them, changes periodically, and is not refundable if the application is refused. The second is our consultancy fee, which covers the consultation, the tailored checklist, document review, form completion, appointment booking and tracking of the file through to decision.
We quote both in writing before you commit to anything, and the initial consultation is free. We do not take a percentage of anything, we do not mark up the mission's fees, and we do not charge a success fee - a fee structure that rewards us for a decision we do not control would not be honest. If your case is one where you genuinely do not need us, we will say so.
USA Visa clients across Nairobi
We handle usa visa applications for clients right across the city. A large share of this work comes from Lavington, where we see a lot of repeat travellers in lavington - people applying for their fourth or fifth schengen visa, who should be getting longer multi-entry validity than they are. We also see steady demand from clients in Gigiri, and from Upper Hill and the surrounding neighbourhoods. Wherever you are in Nairobi, most of the process runs over email and WhatsApp - you only need to attend the visa centre in person for biometrics.
We also serve these areas
Frequently asked questions
What exactly do you handle for a US visa?
Our role for the US is focused: we complete and submit your DS-160, pay-and-book your interview appointment at the Embassy in Nairobi, and prepare you for the likely questions. You attend the interview and proceed from there - most clients handle that final stage on their own.
What is a 214(b) refusal?
It is a finding that the applicant has not overcome the legal presumption of immigrant intent. It is the most common US refusal and it is not a ban - you may reapply, ideally once something material has changed.
How long is the interview?
Frequently only two to four minutes. That is precisely why preparation matters more than volume of paperwork.
Can I skip the interview when renewing?
Some applicants qualify for the interview waiver, sometimes called dropbox, depending on the visa class and how recently the previous visa expired. We check your eligibility against the current rules.
How soon can I reapply after a refusal?
There is no mandatory waiting period, but reapplying with an unchanged situation usually produces the same result. We advise on what needs to change first.
Do you guarantee approval?
No, and nobody honestly can. The decision belongs to the consular officer. What we control is that your file and your preparation give you the best case you can legitimately make.
Should I bring a big folder of documents?
Bring them organised, but expect to present very few. Officers ask for what they want. Arriving with an enormous file and no clear answer to a simple question is a poor trade.
Can someone else attend the interview with me?
No, except where the applicant is a minor or requires assistance. You attend alone and answer for yourself.
Does the interview waiver apply to me?
It depends on the visa class and how recently your previous visa expired, and the criteria change. We check your eligibility against the current rules rather than assuming.
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What we commit to
Local SEO copy is cheap and promises are cheaper, so here is what we will actually hold ourselves to. We quote our fee and the mission's separate fees in writing before you pay anything, and the first consultation costs nothing. We do not guarantee approvals, because the decision belongs to a consular officer and no consultant controls it - anyone in Nairobi telling you otherwise is either selling something or planning to blame the embassy later.
We will not produce documents on your behalf, invent employment, or supply an insurance certificate that does not correspond to a real policy. Those are the fastest routes to a deception finding and a multi-year ban, and they end careers as well as trips. If we think your case is straightforward enough to file yourself, we will say so and charge you for the review rather than the full service. And if we think a deadline genuinely cannot be met, you will hear that on the first call rather than the week before you fly.
Ready to start your usa visa?
Free initial consultation. We reply on WhatsApp within a few hours on business days.
Get in touch. Start early. It costs nothing to ask. The first consultation is free. Speak to a consultant today. Documents matter more than promises. Our office is in Westlands, Nairobi. Most of the process happens remotely. Bring your passport and recent bank statements. Ask us before you buy a ticket. We quote all fees in writing beforehand. You attend in person only for biometrics. No approval is ever guaranteed, by us or anyone else. Every application is handled by a named consultant. We will tell you honestly what is achievable. We reply on WhatsApp within a few hours on business days.