Almost every visa application needs a flight reservation, and almost nobody should buy a ticket before they have the visa. We issue proper reservations that consulates accept, and when the visa comes through we ticket the itinerary at the fare available on the day. It is a small service that removes a genuine risk: a non-refundable ticket bought against a refused application.
Where to find us
Neehari Global Limited
One Africa Place, Waiyaki Way, Westlands
Nairobi, 00100
Kenya
Our map is at the bottom of every page.
Who this service is for
We handle air ticket booking & flight reservations for a wide range of travellers, and the right approach differs considerably between them. A salaried employee with a five-year employment history and a self-employed trader with no payslips need entirely different files, even for the same destination on the same dates. If you recognise yourself below, we have done this many times before.
- Visa applicants who need a reservation for their file
- Travellers with confirmed visas ready to ticket
- Groups and families travelling together
- Business travellers needing flexible fares
- Travellers on complex multi-city routings
How long it takes
Reservations are issued the same day. Ticketing is immediate once you confirm the fare, subject to the fare rules and ticketing deadline that apply at the time.
Those are the mission's own processing standards, and they are only half the picture. In Nairobi the binding constraint is usually appointment availability rather than processing: slots at the visa application centres are released in batches, taken within minutes, and at their tightest around the December and August peaks. Build your plan around the date you can actually be seen, not around the published turnaround. We will tell you what is realistically available before you commit to a flight.
How we handle your application
- Free consultation. We establish the correct visa category, the right mission and a realistic date. Getting this wrong at the start costs more than anything else.
- Tailored checklist. You get a document list built for your circumstances, not a generic printout.
- Document review. We check every item for consistency before anything is submitted. See our visa document review service.
- Form completion. We complete the application and send it to you to verify line by line before submission.
- Appointment. We secure the earliest workable slot at the relevant centre - see appointment booking.
- Tracking. We monitor the file and respond to any request for further documents during processing.
- Decision and collection. We tell you what the decision means and what happens next, including passport collection.
What the mission is actually deciding
The single most expensive mistake in this whole process is buying a ticket before holding the visa. It happens constantly, usually because a fare looked like it might disappear, and the outcome on a refusal is a non-refundable ticket and no trip. A reservation satisfies every mission we deal with, costs a fraction of the risk, and can be reissued if the timeline slips. The second most expensive mistake is booking a routing without checking it for transit visa requirements - a connection through the wrong hub can add an entire visa application, with its own fee and its own appointment, to a trip that did not need one. Both mistakes are avoidable in a five-minute conversation before anyone pays for anything.
After the decision
Once ticketed, the fare rules govern everything - changes, refunds, name corrections and no-show penalties. Ask about those rules before booking rather than after your plans move, because the cheapest fare is frequently the one with no flexibility at all.
Why applying from Nairobi is different
Most of the guidance you will find online about air tickets was written for applicants in Europe or North America, and it quietly assumes things that are not true here. It assumes appointment slots are available within days. It assumes a salaried applicant with a payslip. It assumes a long personal travel history already sitting in the passport. For a great many Kenyan applicants none of those hold, and a file built on that advice will be missing exactly the evidence a consular officer covering this region is looking for.
What actually works from Nairobi is documenting the things that are true about your life rather than mimicking a template: a business rather than an employer, family and property here rather than a long stamp collection, regional travel history rather than European. We build files around that, and we do it for clients across the city - from Lavington to Eastleigh and Runda.
Is this the right category for your trip?
A reservation is what a visa application needs; a ticket is what you buy once the visa is granted. Confusing the two is how travellers end up out of pocket on a refusal.
What you pay, and what it covers
There are two separate costs in any visa application and it is worth keeping them apart. The first is the mission's own visa fee, plus any visa centre service charge and optional priority fee. That money goes to them, is set by them, changes periodically, and is not refundable if the application is refused. The second is our consultancy fee, which covers the consultation, the tailored checklist, document review, form completion, appointment booking and tracking of the file through to decision.
We quote both in writing before you commit to anything, and the initial consultation is free. We do not take a percentage of anything, we do not mark up the mission's fees, and we do not charge a success fee - a fee structure that rewards us for a decision we do not control would not be honest. If your case is one where you genuinely do not need us, we will say so.
Air Tickets clients across Nairobi
We handle air tickets applications for clients right across the city. A large share of this work comes from Lavington, where we see a lot of repeat travellers in lavington - people applying for their fourth or fifth schengen visa, who should be getting longer multi-entry validity than they are. We also see steady demand from clients in Eastleigh, and from Runda and the surrounding neighbourhoods. Wherever you are in Nairobi, most of the process runs over email and WhatsApp - you only need to attend the visa centre in person for biometrics.
We also serve these areas
Frequently asked questions
Is a flight reservation enough for a visa application?
For nearly every mission, yes. A confirmed reservation showing the routing and dates is the standard expectation, and paying in full beforehand is not required.
What if my visa is refused after I have already ticketed?
Whether you get money back depends entirely on the fare rules of the ticket you bought. This is exactly why we recommend reserving first and ticketing after approval.
Can you book multi-city and complex routings?
Yes, and this is where getting it right matters most, because complex routings are where hidden transit visa requirements appear.
Do you handle group bookings?
Yes, for families and corporate groups. Group fares often have different deposit and name-change rules, which we will explain before you commit.
Can you rebook if my travel date changes?
Yes, subject to the fare rules and any airline change fee. Tell us as early as you can - change costs generally rise closer to departure.
How long does a flight reservation stay valid?
Reservations are held for a limited period and can be reissued if a decision takes longer than expected. We track the expiry so the file does not reach an officer with a dead booking in it.
Can I book with my own travel agent and use it for the visa?
Yes, provided the reservation shows the full routing and dates and matches your itinerary. We are happy to check whatever you already have.
Is a one-way ticket ever acceptable?
Rarely, and only where your circumstances genuinely explain it - relocating on a long-stay visa, for instance. For a visit application it undermines the central claim that you are returning.
Related services
What we commit to
Local SEO copy is cheap and promises are cheaper, so here is what we will actually hold ourselves to. We quote our fee and the mission's separate fees in writing before you pay anything, and the first consultation costs nothing. We do not guarantee approvals, because the decision belongs to a consular officer and no consultant controls it - anyone in Nairobi telling you otherwise is either selling something or planning to blame the embassy later.
We will not produce documents on your behalf, invent employment, or supply an insurance certificate that does not correspond to a real policy. Those are the fastest routes to a deception finding and a multi-year ban, and they end careers as well as trips. If we think your case is straightforward enough to file yourself, we will say so and charge you for the review rather than the full service. And if we think a deadline genuinely cannot be met, you will hear that on the first call rather than the week before you fly.
Ready to start your air tickets?
Free initial consultation. We reply on WhatsApp within a few hours on business days.
Get in touch. Start early. It costs nothing to ask. The first consultation is free. Speak to a consultant today. Documents matter more than promises. Our office is in Westlands, Nairobi. Most of the process happens remotely. Bring your passport and recent bank statements. Ask us before you buy a ticket. We quote all fees in writing beforehand. You attend in person only for biometrics. No approval is ever guaranteed, by us or anyone else. Every application is handled by a named consultant. We will tell you honestly what is achievable. We reply on WhatsApp within a few hours on business days.